Application Form

Job Description: Front Office Administrator

Position Title: Front Office Administrator

Department: Administration

Reports To: Office Manager / Administrative Manager

Salary: 10000

Key Responsibilities:

  • Reception Management: Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person and office. Answer, screen, and forward incoming phone calls, ensuring professional communication.

  • Administrative Support: Perform various administrative tasks, including scheduling appointments, managing the reception area, coordinating front-desk activities, and distributing correspondence.

  • Maintain Office Security: Control access via the reception desk (monitor logbook, issue visitor badges) and ensure security protocols are followed.

  • Information Management: Maintain office security by following safety procedures and controlling access via the reception desk. Update and keep records of office expenses and costs.

  • Communication Coordination: Ensure the efficient flow of information by communicating messages accurately and promptly to the appropriate individuals.

  • Office Supplies Management: Keep inventory of stock for office supplies and place orders when necessary. Ensure the reception area is tidy and presentable, with all necessary stationery and material.

  • Event Coordination: Assist in the organization of office events and meetings. This may include arranging refreshments, setting up meeting spaces, and coordinating schedules.

  • Database Management: Update and maintain office policies and procedures. Manage the company’s database, ensuring all client and vendor information is current and accurately recorded.

  • Report Generation: Prepare reports on office expenditure, office activities, and other aspects of front office operations as required.


  • Educational Background: High school degree or equivalent; further education in office administration or a related field is a plus.

  • Experience: Proven experience as a Front Office Administrator, Receptionist, or similar role. Experience with office equipment (e.g., fax machines and printers).

  • Communication Skills: Strong communication skills (both verbal and written) and the ability to handle sensitive information confidentially.

  • Organizational Skills: Excellent organizational skills, with an ability to prioritize tasks and handle multiple tasks simultaneously.

  • Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint). Familiarity with office management procedures and basic accounting principles.

  • Customer Service Orientation: A customer-oriented approach with a pleasant personality. Capable of ensuring customer satisfaction and handling front office reception and administration duties efficiently.

  • Attention to Detail: High level of accuracy and attention to detail.

Date:Feb. 12, 2024